What to do Next.

If you have current live items with us please use the form below to tell us what you want to do with them.

To have them returned there will be a return delivery fee of £4.95 to pay plus £2 for each returning item. We will get in touch with you after you tell us that you want them to be returned and let you know how many items we still have live. Payment will be via a PayPal invoice which we will send to you.

If we don’t hear from you by the 21st December 2018 we will arrange for any remaining items to be donated (where possible) to one of our charity retail partners. After the 21st December we will not be able to return any items as we will have vacated and cleared the warehouse in which they were stored.

You can also use the form below to contact us. Unfortunately we will not be able to respond to emails on any of our twicely.co.uk email addresses. We only have staff to cover replies made to contacts via this form. If you have any questions or need anything else just get in touch using the form and we will do everything that we can to help. After the 21st December 2018 we may not be able to respond to further emails or contacts.

Contact Us

Use the contact form below.

Personal Information


**PLEASE NOTE: If you are requesting the return of items you must confirm the return delivery address. If this address is missing or wrong we won't be able to return your items and we won't be able to do anything about it after the 21st December 2018.