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You can drop your seller bag at any Collect+ shop. You can find your closest one using the store locator.Locate Store
How We Check Your Items Our Process
#LikeNewWe treat your items with care & respect. Each item is thoroughly inspected using our time-tested quality assurance checklist. Items that meet our strict quality standards are immediately listed for sale on Twicely.
Your Payout How You Get Paid
After your items have been processed you'll receive a detailed payout email which lists all of the items we can accept for sale on Twicely. Payouts are calculated as a percentage of the selling price and there is a table here that shows how much you will be paid. Upfront items get paid straight away. Consignment items attract a higher payout but you have to wait until the item sells before you get paid.
ConsignmentItems in great condition that may take longer to sell because of the unique nature of the items.
You’ll be paid for these items upon sale.
What Do I Get Paid?
The amount you’re paid depends on the original price (RRP), the brand, and category of each item. There is more detail about how we calculate your payout on our 'How Much Can You Earn' page here. We do our best to accept and sell every item that you send to us and we work hard to get your clothes in front of buyers. Your items will be marketed online on Twicely, as well as in our high street shops. We also list your items on third-party partner sites such as eBay, Amazon and luxury re-sale websites.
What happens to the items we can't accept? Return or Recycle?
If you want your items back
If you’d like to have the items we can't list on Twicely returned to you then select the 'Return' option when you order your Seller bag. We will keep them until you get your payout email when you can decide whether to have them returned or recycled to a charity partner.
Consignment customers can request the return of any, or all, of their accepted items 30 days after they’re first listed.